1. Scope

These Terms and Conditions apply to the services provided by Koch Consulting Media PTE Ltd („we“, „us“, „our“). They cover two areas of our business:

• Consulting services for businesses (sections 2 to 13), and
• Online courses for private individuals (section 14).

Unless something else has been agreed in writing in an individual engagement or proposal, these Terms apply to all such services.

2. Consulting Services

We provide consulting services in areas including digital sales, digitalization, marketing, employee acquisition, and training and onboarding. The scope, deliverables, timeline and fees for each engagement are set out in a separate proposal, quotation or service agreement, agreed with the client before work begins.

3. Quotations and Contract Formation

Quotations and proposals are valid for the period stated in them or, if no period is stated, for 30 days. A binding agreement is formed once both parties have confirmed the scope and terms of the engagement in writing (email is sufficient).

4. Client Obligations

The client agrees to provide accurate information, timely feedback and access to the people, data and materials we reasonably need to perform the agreed services. Delays in this cooperation may affect timelines and, where applicable, fees.

5. Fees and Payment

Fees are as set out in the applicable proposal or agreement. Unless otherwise agreed, invoices are payable within 14 days of the invoice date. Late payments may lead to interest charges or a suspension of services, to the extent permitted by law.

6. Cancellation

Either party may cancel an ongoing engagement in line with the notice period set out in the relevant agreement. Work performed and costs reasonably incurred up to the date of cancellation remain payable.

7. Confidentiality

Both parties agree to keep confidential any non-public business, financial or technical information shared by the other party in connection with an engagement, and to use it only for the purposes of that engagement, unless disclosure is required by law.

8. Intellectual Property

Unless otherwise agreed in writing, any pre-existing materials, methods, templates or tools we use in delivering our services remain our property. Deliverables created specifically for the client as part of a paid engagement may be used by the client for its internal business purposes, subject to the relevant agreement.

9. Liability

We provide our services with reasonable skill and care. To the extent permitted by law, our total liability for any claim arising from an engagement is limited to the fees paid by the client for the specific service that gave rise to the claim. We are not liable for indirect or consequential damages, including loss of profit or business opportunity.

10. No Guarantee of Results

Our consulting services aim to improve the client’s sales, marketing, digitalization and hiring. We apply proven approaches and our best efforts, but business outcomes depend on many factors outside our control. We therefore do not guarantee specific results, revenue or hiring outcomes.

11. Term and Termination

These Terms remain in effect for the duration of any engagement between the parties. Either party may terminate an engagement for a material breach that is not remedied within a reasonable period after written notice.

12. Governing Law and Jurisdiction

These Terms and any engagement governed by them are subject to the laws of Singapore. Any disputes arising from these Terms are subject to the exclusive jurisdiction of the courts of Singapore, unless something else has been agreed for a specific engagement.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. The version that applies to an engagement is the one agreed at its start, unless both parties agree to a change in writing.

14. Online Courses for Private Individuals

The following applies when private individuals buy one of our online courses:

• Sale and delivery. Our online courses are sold and delivered through CopeCart, a third-party payment and distribution platform for digital products. The purchase is processed by CopeCart, and its own terms and payment conditions apply in addition to these Terms.
• Access. Once payment is complete, you receive access to the purchased course material in digital form. Access is personal and intended for your own use only.
• Content and updates. Course content is provided as described at the time of purchase. We may update or improve course material over time.
• Intellectual property. All course material remains our intellectual property. It may not be copied, resold, shared publicly or passed on without our written permission.
• Right of withdrawal. Where consumer protection law gives you a right of withdrawal for digital products, the details of that right, including when it may end once access to the digital content has begun, are shown during the purchase process.
• No guarantee of results. Our courses provide knowledge and practical methods. How much you get out of them depends on how you apply the material, so we do not guarantee any specific personal, professional or financial result.

15. Contact

If you have any questions about these Terms and Conditions, please contact us at info@kochconsultingmedia.com or +49 157 3451 4819.

Last updated: September 2026