1. Scope

These Terms and Conditions apply to the services provided by Koch Consulting Media PTE Ltd („we“, „us“, „our“). They cover two areas of our business:

• Consulting services for businesses (Sections 2 to 13), and
• Online courses for private individuals (Section 14).

Unless otherwise agreed in writing in an individual engagement or proposal, these Terms apply to all such services.

2. Consulting Services

We provide consulting services in areas including digital sales, digitalization, marketing, employee acquisition, and training and onboarding courses. The specific scope, deliverables, timeline and fees for a given engagement will be set out in a separate proposal, quotation or service agreement agreed with the client before work begins.

3. Quotations and Contract Formation

Any quotation or proposal we provide is valid for the period stated therein, or, if no period is stated, for 30 days. A binding agreement is formed once both parties have confirmed the scope and terms of the engagement in writing (including by email).

4. Client Obligations

The client agrees to provide accurate information, timely feedback, and access to relevant personnel, data and materials reasonably required for us to perform the agreed services. Delays caused by the client in providing such cooperation may affect timelines and, where applicable, fees.

5. Fees and Payment

Fees for services are as set out in the applicable proposal or agreement. Unless otherwise agreed, invoices are payable within 14 days of the invoice date. Late payments may be subject to interest or suspension of services, to the extent permitted by applicable law.

6. Cancellation

Either party may cancel an ongoing engagement in accordance with the notice period set out in the relevant agreement. Work performed and costs reasonably incurred up to the date of cancellation remain payable.

7. Confidentiality

Both parties agree to keep confidential any non-public business, financial or technical information disclosed by the other party in connection with an engagement, and to use it only for the purposes of that engagement, except where disclosure is required by law.

8. Intellectual Property

Unless otherwise agreed in writing, any pre-existing materials, methodologies, templates or tools used by us in delivering our services remain our property. Deliverables specifically created for the client as part of a paid engagement may be used by the client for their internal business purposes, subject to the terms of the relevant agreement.

9. Liability

We provide our services with reasonable skill and care. To the extent permitted by applicable law, our total liability for any claim arising out of or in connection with an engagement is limited to the fees paid by the client for the specific service giving rise to the claim. We are not liable for indirect, incidental or consequential damages, including loss of profit or business opportunity.

10. No Guarantee of Results

Our consulting services are aimed at improving the client’s sales, marketing, digitalization and hiring processes. While we apply proven approaches and best efforts, business outcomes depend on many factors outside our control, and we do not guarantee specific results, revenue or hiring outcomes.

11. Term and Termination

These Terms remain in effect for the duration of any engagement between the parties. Either party may terminate an engagement for material breach that is not remedied within a reasonable period after written notice.

12. Governing Law and Jurisdiction

These Terms and any engagement governed by them are subject to the laws of Singapore. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore, unless otherwise agreed in a specific engagement.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. The version in force for a specific engagement is the one agreed at the start of that engagement, unless both parties agree to a change in writing.

14. Online Courses for Private Individuals

The following applies to the purchase of our online courses by private individuals:

• Sale and delivery. Our online courses are sold and delivered through CopeCart, a third-party payment and distribution platform for digital products. The purchase is processed by that platform, and its own terms and payment conditions apply in addition to these Terms.
• Access. Once payment is completed, you receive access to the purchased course material in digital form. Access is personal and intended for your own use.
• Content and updates. Course content is provided as described at the time of purchase. We may update or improve course material over time.
• Intellectual property. All course material remains our intellectual property. It may not be copied, resold, shared publicly or redistributed without our written permission.
• Right of withdrawal. Where consumer protection law grants you a right of withdrawal for digital products, the conditions of that right, including any circumstances under which it expires once access to digital content has begun, are set out during the purchase process.
• No guarantee of results. Our courses provide knowledge and practical methods. Individual outcomes depend on how the material is applied, and we do not guarantee any specific personal, professional or financial result.

15. Contact

For questions about these Terms and Conditions, please contact us at info@kochconsultingmedia.com or +49 157 3451 4819.

Last updated: September 2026